We recommend installing a gas alarm so that you can use gas with peace of mind.

• Gas alarm
  It alerts you to gas leaks caused by accidental mistakes or aging equipment.
• Gas/CO alarm
  This is a combination alarm that serves a dual purpose, integrating gas leak and carbon monoxide (CO) detection functions.
• Residential fire/gas/CO alarm
  This is a combination alarm that serves a triple purpose, integrating fire, gas leak and carbon monoxide (CO) detection functions.

Some appliances are equipped with a function that notifies you when it is time for an inspection.
Once the design standard service life has elapsed, or after the equipment has exceeded a certain number of operating cycles, the equipment will remind you that it is time for an inspection via the operation indicator light, an error message on the remote control or other methods.
The reminder display method varies by manufacturer and appliance, so please refer to the user manual for details.When the inspection reminder appears, please contact the manufacturer to schedule an inspection.

Please contact your gas provider or the retailer where you purchased the appliance.

Please replace old gas hoses with new ones on a regular basis. Even if they appear to be in good condition, please replace them with new ones when replacing the appliance or after approximately seven years.

• Never use open flames.
  
• Never touch switches for exhaust fans, lights or other devices that could serve as ignition sources.
  
• Open windows and other openings wide to ventilate the room.
  
• Turn off the gas valve and the gas meter valve.
  
• Contact your gas provider immediately.
  

First, please turn off all gas appliances and check for any smell of gas.
If you smell gas, please open windows and doors to ventilate the room and contact your gas provider.
If you do not smell gas, check the gas meter.
The safety device may have activated and automatically shut off the gas.
If the safety device is activated, the indicator light (red) will flash. Please follow the steps below to restore the gas supply.
If the light continues to flash and no gas is coming out even after you have correctly performed the steps to restore the gas supply, please contact your gas provider.

Gas appliances do have a limited lifespan. As a general guideline, it is 10 years.
Equipment that has been in use for a long time is more likely to malfunction and could lead to serious accidents. We recommend replacing your gas appliances with safer models, such as the ones shown below.

In accordance with applicable laws and regulations, we conduct gas equipment inspections once every four years to inspect and survey gas pipes and gas supply and exhaust systems (such as bath boilers and gas water heaters) on your property.
These inspections and surveys are essential to ensure the safe and reliable use of gas, so we appreciate your cooperation despite the inconvenience.